COHEN, S.; EIMICKE, W. Analysis of the use of the worlwide web and internet in government service delivery: A report to the pricewaterhouse coopers endowment for the business of the government. Opera, [S. l.], v. 1, n. 1, p. 301–328, 2001. Disponível em: https://revistas.uexternado.edu.co/index.php/opera/article/view/1280. Acesso em: 22 nov. 2024.