Turismo y Sociedad

Diagnosis and Trends in the Design of the Sustainable Scenario

2024-06-25T12:07:31-05:00

The consolidated coastal tourism destinations must respond to new needs for urban-territorial transformation, within the framework of competitiveness and sustainability. Such needs require the implementation of comprehensive and sustainable tourism management models, from a multidimensional perspective.

The proposed objective is to elaborate a diagnosis of Miramar (Buenos Aires) that considers social needs and management trends in order to analyze a scenario of the city as a sustainable tourist destination. The methodology consisted in performing a descriptive evaluation analysis through diagnosis of needs and integral conditions of urban management and a trend analysis through the modeling of a scenario considering the environmental sustainability capacity of the city, the dimensions of sustainability and the principles of sustainable cities.

The results determined that Miramar’s sustainability depends on improving inter-municipal and public-private coordination and integration, systematizing, and adapting interventions, formalizing participation and stimulating environmental awareness among the population for the internalization of pro-environmental values.

Importance of Risk Management in Ecotourism Parks in Mexico for the Fulfillment of Sustainable Development Goals

2024-06-25T12:07:27-05:00

This research article was developed based on the approach of the following variables, referring to the perception, in ecotourism parks, of emergency equipment, quality of personal protective equipment, state of the infrastructure of the facilities, cleanliness of the facilities, enough employees to serve visitors, safety signs in the facilities, health prohibitions and history of accidents recorded in ecotourism parks. These variables were evaluated using a statistical methodology. The instrument used to collect information was a survey, which was applied to students from the Faculty of Environmental Engineering of the Universidad Popular Autónoma del Estado de Puebla. According to the data obtained through an ANOVA and Kolmogorov-Simirnov test with Minitab software, it is confirmed that the selected variables do influence the perception of risk in these ecotourism parks, some being more relevant than others.

Overlapping use of areas in a marine wildlife reserve on the northeastern coast of Brazil

2024-06-25T12:07:25-05:00

In many Brazilian Marine Protected Areas tourism occurs without planning, such as in the Tibau do Sul Coastal Wildlife Reserve (REFAUTS). At REFAUTS, tourists use the area of two small bays to carry out different activities and share these areas with dolphins. Therefore, the aim of this study was to characterize tourist flow at REFAUTS and identify which areas tourists most commonly use. The tourist flow in REFAUTS was measured via a survey conducted between 9:00 am and 4:00 pm and the areas most used by tourists were identified. REFAUTS receives over 1400 visitors per day, mostly between 11:00 am and 3:00 pm, which corresponds to the dolphin’s active time in the bays. Different activities such as surfing, kayaking, standup paddleboarding, bathing and dolphin watching are practiced in the same area; this overlapping can cause socio-environmental conflicts and negative effects on dolphins. A zoning plan is recommended to determine which areas should be used by tourists and establish areas exclusively for dolphins.

An Approach to the Public Tourism Policies in Iberoamerica: Its Implementation and the Role of their Participants

2024-06-25T12:07:22-05:00

The state of knowledge on the implementation of public tourism policies in Ibero-American countries between 2005 and 2020 is analyzed to identify elements that influence their result. To make this, a review of scientific articles on practical cases was carried out, it was done in four academic search base dates, and tried to identify the categories of government: leadership, coordination, administrative procedures, and negotiation capacity of the actors, since we consider that these elements, they are crucial to policy outcomes.

The search allowed us to identify that there were better results when the participants formulated joint strategies and, mainly, when the community played a relevant role in public decisions. In contrast, they had worse results those cases in which political and economic interests prevailed, which led to the local community taking second place. It is concluded that the identified categories help to better understand the result of public tourism policies.

Variables and Indicators for Evaluating the Level of Development of Cuban Tourist Destinations

2024-06-25T12:07:20-05:00

Currently, the analysis of variables and indicators that describe the evolution of a tourist destination allows diagnosing its state of development and contributes to its planning in order to achieve the objectives set. The present investigation was carried out with the objective of establishing the variables and indicators to evaluate the level of development of tourist destinations in Cuba. An own methodological procedure was used, consisting of three phases and seven stages, in which the expert method, bibliographic review and interviews were used. Based on this initial analysis and the bibliographic review, a set of potential variables and indicators was compiled, and later 22 key variables were defined with their corresponding indicators based on evaluation criteria. As a result, the key variables and optimal indicators that describe the level of development of tourist destinations were established, evaluating the viability of their application in the Cuba destination.

Índice de autores

2024-06-25T11:51:26-05:00

Editorial

2024-06-25T10:10:39-05:00

Case Study of a Tourist Apartment in Cáceres: Factors Affecting Tourist Quality

2024-06-25T12:07:38-05:00

Considering the compelling novelty of tourist apartments (AT as in Apartamento Turístico) as an alternative option for holiday accommodation in Spanish cities –preferably with significant cultural heritage such as Cáceres– and the online rating system in search engines such as Booking. com, the objective of this study is to analyze the characteristics that determine the score of the online rating system when choosing a tourist apartment and how this affects the quality of the tourist experience. In this way, through a questionnaire based on the Likert scale completed by 105 guests of tourist apartments El Patinillo Encanto, a building located in the old town of Cáceres, revealed how the reliability of online reputation motivated them to book and increased their expectations of tourist quality.

This exploratory study represents a relevant contribution to the study of key variables in the choice of an AT and reveals six determining factors in the choice of the tourist apartment by guests: cleanliness, location, facilities/services, staff, comfort, and quality/ price, offering a forecast of future behaviour towards reservations for travellers thanks to the help of an online reputation promotion system.

Digital Platforms in the Para-Hotel Services of the Tourist, Cultural and Historical District of Santa Marta, Colombia

2024-06-25T12:07:35-05:00

The para-hotel services in the Tourist, Cultural and Historical District (D.T.C. e H.) of Santa Marta, represent a business in expansion and growth, since these, even when they are developed outside the law, are focused on the exploitation of a model business from an informal economy perspective, its success today is due to the use of digital platforms to offer its services. In this context, the present investigation describes the digital platforms used by the para-hotel services of the D. T. C. e H. de Santa Marta and its surroundings with the purpose of understanding the characteristics of the technological tools that promote the expansion of this business model. The methodological approach applied was quantitative, followed by a descriptive typology, as part of the analysis, descriptive statistics were applied, and the analysis of digital platforms from the publications that they register on the web. In conclusion, digital platforms substantially facilitate the development of parahotels in the analyzed locality, they focus on promoting lodging establishments from a logical and harmonious perspective, the most used for the development of parallel hotels are: Airbnb, Mercado Libre, Despegar.com, Booking.com, Hotels.com, Expedia and as a meta search engine Trivago.

Coping and adapting to crisis: Resilience in tourism higher education institutions in Latin America and the Caribbean during the COVID-19 pandemic

2024-06-25T12:08:11-05:00

The purpose of this paper is to explore how higher education institutions (HEIs) adapted and modified their strategies to successfully cope with and overcome the lockdown crisis due to COVID-19. It also aims to evaluate their resilience, defined as the ability to adapt and recover from adversity by developing social and academic capabilities in response to extreme stress, in this case, caused by the pandemic. A survey was conducted in 18 countries and 162 universities in the Latin American and Caribbean region, specifically in tourism and hospitality schools, to understand the resilience process developed by HEIs during the COVID-19 pandemic. A total of 260 responses were collected. HEIs reacted to the contingency by rapidly adapting their teaching, administration, and evaluation processes to a remote mode. The vulnerability of the teaching-learning process was due to the lack of both student connectivity and teachers’ technological skills, which were two significant obstacles to academic continuity.

The Diagnosis of Nature Tourism in Magdalena Caldense (Caldas, Colombia) as an Opportunity for Community Development

2024-06-25T12:08:08-05:00

In 2021, the RENABBIO research group of the National Learning Service, SENA, in the municipality of La Dorada, Caldas, Colombia, carried out a research process around the diagnosis of nature tourism in the Magdalena caldense subregion, a qualitative study that had the opportunity to learn through local communities, tourism service providers in the territory and the preparation of an inventory of tourist attractions how this activity is developed, its needs, impacts, opportunities, benefits and the actual state of the touristic attractive of nature.

The collection and the analysis of information were based on the field diagnostic, in addition, the product of touristic stocktaking was based on the methodology of “Ministerio de Comercio Industria y Turismo, 2010”. The investigation´s tools were processed and categories were created. This article shows the Magdalena caldense investigation´s results around the historic and geographical context, its potentialities, opportunities and their relation with nature tourism.

Strategy and Innovation in Tourist Attractions

2024-06-25T12:08:06-05:00

The present investigation analyzes the relationship between the strategy and the innovation in the tourist attractions of the department of Quindío. The methodology used was deductive, qualitative, descriptive, and case study, with the Multiple Correspondence Analysis (ACM) method, 12 organizations that provide tourist services and classified as attractions were selected, primary information was obtained through a survey and a semi-structured interview applied to legal representatives, and secondary information through documentary review. The results show that large organizations have formal and systematic processes in which they integrate strategic and innovation management, unlike micro, small and medium-sized companies that are more empirical in direction and management, and therefore, their innovations tend to be more circumstantial. It is concluded that there is an association between the organizational strategy and innovation in the tourist attractions under study.

Image cognitive component from the perspective of competitive identity in Salcedo-Ecuador

2024-06-25T12:08:03-05:00

The significant contribution of the image, together with the competing identity between destinations, justifies the analysis of the cognitive component and the competitive identity of the brand from the perspective of visitors and residents. Visitors and residents were selected through non-probabilistic quota sampling, by mans of the stratified method of proportional affiliation. A sample of 261 visitors and 337 residents was established, who were in the city of Salcedo. After empirical research, the quality of the components of the image and the correlations of the latent variables are analyzed. The relationship between the cognitive component and the dimension of competitive identity is also structured. In addition, it is identified whether residents have a better perception of the image and the brand than visitors. Finally, it is explained that the two groups have positive and consistent influence of the cognitive component of the image on the dimensions of the competitive identity of their brand, this shows promotion as a fundamental element when the perceived image of the city designs strategies aimed at establishing a mark.

Escamoles, Gastronomic Heritage and Tourist Attraction in Mineral de Pozos (Guanajuato, Mexico)

2024-06-25T12:07:54-05:00

Mineral de Pozos, from its appointment as a magical town, has positioned tourism as the main economic activity, and has achieved a wide diversification of it including gastronomic tourism. Derived from this, the present article has as main objective to identify the perception of the community receiver and tourists with respect to the escamoles from the lifting of surveys as a first approach. The main findings focus on the identification that the escamoles are not yet a motivation that influences the decision to travel to the destination, however, it is attractive to know it in situ. On the other hand, residents are aware of the dish, but do not consider it as an identity element of their culture, in any case today it is considered a business opportunity in food and beverage establishments.

Associated Risks with Animals in Colombian Tourism

2024-06-25T12:07:50-05:00

Although domestic and wild animals have played a significant role in national tourism, the risks derived from their use and interaction tend to be invisible despite their importance and can also significantly affect human beings. The present investigation sought to identify the main threats to the two animal groups and those associated with the human populations in contact with them. For its development, tools from grounded theory and the updated Prisma 2020 guide were used, combined with the analysis of the associated regulatory references. Among the most significant results, the frequent violation of animal welfare, alterations in their natural behavioral patterns –that affect the adaptive capacities of populations–, and the possibility of transmission of high-impact zoonotic diseases were identified.

Valuation of the Landscape and Tourism: View from the Scientific Production

2024-06-25T12:07:46-05:00

The landscape is an intrinsic element of the collective identity that reflects the work of man, its cultural manifestations and its adaptation with natural resources, elements of a natural landscape, which make up a set of potential attractions from a tourist perspective. The objective of the present work is to analyze the scientific production of the valorization of the landscape for the identification of its application in the conservation and preservation as a patrimonial asset in front of the tourist activity. A systematic literature review was chosen, where scientific articles were collected. The results show that the landscape, in addition to being part of a humanized environment, has a natural and cultural essence where historical and economic aspects are valued for its conservation. Based on valorization, tourism protection processes can be created, capable of continuing its development without compromising the meaning and originality of the territory.

Violence: Differentiated Impacts on Tourists and Residents in the City of Zacatecas-Guadalupe, Mexico (1986-2020)

2024-06-25T12:07:44-05:00

The impact on tourists and residents of the wave of violence generated by criminal capital in its dispute over markets and territories is discussed. Criminal capital is considered a sui generis expression of the accumulation of capital under licit and illicit modalities. To know its impact, non-linear regression models were applied in tourist influx and economic spillover; and to determine such impact on residents, a socio-spatial segregation index was calculated. The results show that, in the city of Zacatecas-Guadalupe, Mexico during the period 1986-2020, criminal acts such as drug dealing and threats made tourists more aware but are still not enough to affect their influx or, therefore, the tourism economy. The public security strategy against violence protects tourists. Instead, the unprotected residents resorted to self-segregation; in this regard, those with greater purchasing power were the ones who resolved it in the best way.

Ecotourism Vocation Index in the Municipalities of Cundinamarca, Colombia

2024-06-25T12:07:41-05:00

The wealth of Colombia’s ecosystems is exploited in tourism ventures that have generated harmful environmental and social impacts. In this mixed approach research, the ecotourism vocation of the municipalities that practice “ecotourism” in Cundinamarca is determined. To this end, a new index is formulated which, unlike others, relates environmental, social, economic, and local development variables. After reviewing studies, reports, and development plans, as well as conducting interviews, surveys, and participatory workshops, it is observed that, of the 116 municipalities, only seven are in the middle range of the ecotourism vocation index. The main ecotourism practices of these seven municipalities are described along with some recommendations to optimize them. It is concluded that no municipality develops integrated ecotourism. Finally, the use of a methodological guide for community planning is proposed to reformulate “ecotourism” by involving the different local and governmental actors.