Estado del arte sobre las relaciones de confianza entre la Policía Nacional y la ciudadanía
State of The Art on Trust Relations Between the National Police and The Society
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Este artículo presenta un estado del arte sobre el tema de confianza policial, cuyo objetivo es identificar las principales variables que determinan la comprensión, el análisis y la medición de la confianza de la población en la institución policial. Se adelantó una búsqueda sistemática de literatura gris y documentos académicos, que, después de un proceso de depuración de dos fases, permitió incluir en el análisis un total de 169 documentos. Esos documentos se analizaron por medio de las siguientes cinco categorías, definidas de manera inductiva: teorías sobre variables que influyen en la confianza en la policía; variables objetivas; variables mixtas; variables subjetivas; comportamiento de la policía.
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